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I have a 2018 CHR with 37k miles. I started hearing a whining noise coming from the front end. So I replaced both front tires thinking maybe they were the problem. When it didn't work I scheduled an appointment to have the transmission inspected (as I suspected that was the problem). Sure enough. The guy said "You're getting half of a new car".
I also have a 2018 Toyota CHR and after about 20,000 miles I started hearing what I described as a revving/humming noise under the hood. I reported this to Toyota of Newburgh where I purchased a car several times. They told me that it was nothing wrong with my vehicle. When I took the car in for service the other day and I informed them that revving/humming noise was getting louder they did a diagnostic and reported to me that I need a new transmission. The car only has 68,000 miles on it, I’ve had it for less than five years but it has more than the 60,000 miles that is covered under the warranty. Even though I have done business with this dealership for 30 years they told me there was nothing that they could do. They suggested I reach out to Toyota Customer Service. I have spoken with a representative there and he informed me that he is going to see what he can do to assist would the transmission issue. Now that I have read others postings on here more than ever I believe there is a manufacturer’s defect with many of these vehicles.
 

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I also have a 2018 Toyota CHR and after about 20,000 miles I started hearing what I described as a revving/humming noise under the hood. I reported this to Toyota of Newburgh where I purchased a car several times. They told me that it was nothing wrong with my vehicle. When I took the car in for service the other day and I informed them that revving/humming noise was getting louder they did a diagnostic and reported to me that I need a new transmission. The car only has 68,000 miles on it, I’ve had it for less than five years but it has more than the 60,000 miles that is covered under the warranty. Even though I have done business with this dealership for 30 years they told me there was nothing that they could do. They suggested I reach out to Toyota Customer Service. I have spoken with a representative there and he informed me that he is going to see what he can do to assist would the transmission issue. Now that I have read others postings on here more than ever I believe there is a manufacturer’s defect with many of these vehicles.
Hi Roy. When you first heard the noise, did you bring it in to the dealership for them to check out? If so, that service visit should count towards any issue outside of the warranty period; because you already reported and logged a complaint. While 8,000 miles is pretty significantly past the 60,000 mile limit, Toyota should be making accommodations if you have a record of having the car in for this complaint within the warranty period.
 
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I experienced the same issue this week. 87000 miles. Thought it was just a bad wheel bearing but was told it's the transmission and will be 9000 for new, 6000 for used. I'm actually going today to see how much they'll offer me as a trade-in.
 

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I'm curious if any of you with transmission failures and mileage above 50k have had any fluid service to your trans done.
 
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Still have not got to 30k miles. But as I mentioned before -- this thing is getting it's pan dropped and fluid changed (not flushed).
 

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Still have not got to 30k miles. But as I mentioned before -- this thing is getting it's pan dropped and fluid changed (not flushed).
I wonder if the shop will allow you to take pics of the internals with the trans pan dropped and the fluid itself.

I had mine flushed and so far...things seem fine. Mine was flushed around 60k miles. The tech said the appearance of the fluid was still good where it wasn't too dark.
 
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2020 CHR U.S. 85K miles.Transmission shot. Same exact noise. My local toyota dealer isnt offering his promised 10 year unlimited mileage warranty.
42,000 miles per year? That's an insane amount of miles to pile onto any vehicle. Did you do a trans fluid service at all?
 
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Yikes - that is a fark ton of mileage for a 2020! My 2018 Rav4 XLE has over 92k miles on it.
 

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I have a Toyota 2018 CHR. I have never owned a car with over 80,000 miles because I was too worried something would happened to it. Everyone said my Toyota would last for 200,000 miles. I’ve taken great care of it I’ve had the tires and the oil serviced like clockwork. It just rolled over 110,000. All my miles. The crazy noise it has been making in the past three weeks was finally determined that my complete transmission needs to be replaced. I’ve had quotes from $8000-$10,000 and I’m flipping out… I still owe 13,000 on it. What do you even do? I’m going to war with the Toyota dealership tomorrow. Help!
 

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I'm going to repeat again. CVTs require somewhat regular fluid services. More so than a standard geared automatic transmission. If you haven't had a transmission fluid service done on your CVT and you're over 50k miles, get it done NOW. The fluid in these transmissions are NOT lifetime as claimed by Toyota. Whether doing trans fluid service is the answer to these transmission failures being reported remains to be seen, there is a commonality with everyone that has reported transmission failures. Not one has stated they've done a trans fluid service. If spending $400 periodically keeps me from staring at a $6000+ bill, it's money well spent.

And to be fair, Toyota isn't the only car manufacturer pushing this lifetime transmission fluid BS. BMW is doing the same. Despite the same marketing jargon, I've also had a fluid service done on my 135i's DCT trans.
 
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count me in. How are we going to file the claim? Toyota should pay for the Attorney fees.

Has anyone sought out an attorney to bring a class action suit against Toyota for defective transmissions for the 2018 CHR. I heard a high pitch noise comming out of my CHR and took it in to the dealer in which i was told the transmission was shot and would be around 8 grand to fix. This is about 40 percent of the vehicle cost and seems outlandish to me. In addition the vehicle has 84 thousand miles on it and I must say at 51 I have never had a transmission go out in all my years on a vehicle without a minimum of 100000 miles on it. I find it very ironic that the dealer told me there were 1000's of units on B/O and may be quite awhile to get one in, although no recal has been issued. Toyota there is something very fishy about your actions and / or lack there of. Step up and own your errors please!
 

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count me in. How are we going to file the claim? Toyota should pay for the Attorney fees.
Did you do any fluid maintenance on your trans?

My 2019 is at 80,700 miles right now with no trans issues. Trans fluid service done at 60k miles. And I periodically drive my car pretty hard.
 

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Did you do any fluid maintenance on your trans?

My 2019 is at 80,700 miles right now with no trans issues. Trans fluid service done at 60k miles. And I periodically drive my car pretty hard.
I diligently do my maintenance with the dealer every 5,000 miles. if something is wrong they should tell me right away, right? last week I went to the dealer for a maintenance check, and they didn't find anything wrong with my transmission until my friend came over and heard weird noise with my car, I took my car back to the dealer again. then I have been told I need to have the transmission to be replaced, its going to cost me $9,700. and I barely had the car for 4 years and it just passed warranty.
 

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I diligently do my maintenance with the dealer every 5,000 miles. if something is wrong they should tell me right away, right? last week I went to the dealer for a maintenance check, and they didn't find anything wrong with my transmission until my friend came over and heard weird noise with my car, I took my car back to the dealer again. then I have been told I need to have the transmission to be replaced, its going to cost me $9,700. and I barely had the car for 4 years and it just passed warranty.
In other words, you didn't do any fluid maintenance with your trans. My dealer said there isn't any fluid service needed as these transmissions are sealed with "lifetime" fluid. There is no such thing as lifetime fluid. It's unfortunate that Toyota has chosen to not disclose that the fluid in the trans should be replaced at regular intervals. Toyota is not the only one guilty of this. BMW has the same policy. I own both of these types of cars and both cars have had transmission fluid service despite the claims of not needing it.

It's unfortunate you're only now finding this thread after your transmission issues. But I've been very vocal in these threads about the need to get the trans fluid serviced at least between 50 to 60k miles. More aggressive if you do a lot of stop and go driving.
 

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Thank you for the information. It's really helpful!

In other words, you didn't do any fluid maintenance with your trans. My dealer said there isn't any fluid service needed as these transmissions are sealed with "lifetime" fluid. There is no such thing as lifetime fluid. It's unfortunate that Toyota has chosen to not disclose that the fluid in the trans should be replaced at regular intervals. Toyota is not the only one guilty of this. BMW has the same policy. I own both of these types of cars and both cars have had transmission fluid service despite the claims of not needing it.

It's unfortunate you're only now finding this thread after your transmission issues. But I've been very vocal in these threads about the need to get the trans fluid serviced at least between 50 to 60k miles. More aggressive if you do a lot of stop and go driving.
In other words, you didn't do any fluid maintenance with your trans. My dealer said there isn't any fluid service needed as these transmissions are sealed with "lifetime" fluid. There is no such thing as lifetime fluid. It's unfortunate that Toyota has chosen to not disclose that the fluid in the trans should be replaced at regular intervals. Toyota is not the only one guilty of this. BMW has the same policy. I own both of these types of cars and both cars have had transmission fluid service despite the claims of not needing it.

It's unfortunate you're only now finding this thread after your transmission issues. But I've been very vocal in these threads about the need to get the trans fluid serviced at least between 50 to 60k miles. More aggressive if you do a lot of stop and go driving.
 
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