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I just got my C-HR back from Toyota after 5 days in the shop. I've got a brand new transmission and torque converter compliments of Toyota. I was very pleased that they stepped up and covered this even though the car is out of warranty. Kuddos to Toyota for taking care of their customers. FYI, the parts and labor costs for the job was $8,339.85.
I hope my dealership helps me out.
 

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Has anyone posted a summary of what models, or Vin #'s, have been having the transmission problem? Is it a batch related issue that affects a specific group of transmissionS?
 

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Has anyone sought out an attorney to bring a class action suit against Toyota for defective transmissions for the 2018 CHR. I heard a high pitch noise comming out of my CHR and took it in to the dealer in which i was told the transmission was shot and would be around 8 grand to fix. This is about 40 percent of the vehicle cost and seems outlandish to me. In addition the vehicle has 84 thousand miles on it and I must say at 51 I have never had a transmission go out in all my years on a vehicle without a minimum of 100000 miles on it. I find it very ironic that the dealer told me there were 1000's of units on B/O and may be quite awhile to get one in, although no recal has been issued. Toyota there is something very fishy about your actions and / or lack there of. Step up and own your errors please!
 

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My 2018 CH-R started having the “whinning” noise about 58k miles, I didnt make it in to the dealer until 62k, where they told me it was the front bearings. Have the bearings replaced and issue continued. They (dealer) admit is transmission, but will only cover 50% cause am am out of warranty! I’ve had 10 Toyotas in my life time, of which I still own 5! With 100k’s of miles in each and NOT tone has ever failed. Now Toyota wont cover?!?! For a fairly new vehicle?!! I called Toyota and they have NO records of any CHR having “this” transmission issue . I have created a case, Toyota NEEDs to be informed of all these issues so we can get a recall or Notice of issue, and have them be liable for the cost. The number I calledis 1-800-331-4331
 

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UK Model. I have a 2018 c-hr icon hybrid. Recently purchased from a Toyota dealer with 10500 miles on the clock. Since picking it up I’ve had a whirring type of noise coming from the front end. Sounds very much like tyre related noise, also happens anywhere from 40mph+. Especially bad on sweeping right hand bends in the road. Over the past few days it’s got a lot worse, I can feel vibration through the wheel and accelerator. I took it into Toyota and three days later they’re still trying to diagnose it. They’ve replaced the near side front wheel bearing and removed an all season tyre which was on the front axle alongside a summer tyre. The issue still exists. They have sent off a recording of the noise to Toyota to see what else they need to look at. My guess it’s the tranny, however the vehicles so low mileage. I’ll update in due course.
Hello mate, i see that you have posted about uk hybrid model humming noise problem on the thread, but no further update. how you issue was resolved? was it transmission? i have 2018 model hybrid that starts the humm at around 40mph and wondering if its the same issue, out of warranty however.. thank you for reply
 

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2020 C-HR 1.8 litre engine, Hybrid, Japanese factory build.
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Never had this issue myself, 2020 Hybrid, Japanese manufacture. But now I may have jinxed myself LOL!
 

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Sorry guys, unfortunately, you aren't alone...
My transmission gave out yesterday had the same grinding noise in the front
 

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I have a 2018 CHR with 37k miles. I started hearing a whining noise coming from the front end. So I replaced both front tires thinking maybe they were the problem. When it didn't work I scheduled an appointment to have the transmission inspected (as I suspected that was the problem). Sure enough. The guy said "You're getting half of a new car".
 

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I have a 2018 CHR with 37k miles. I started hearing a whining noise coming from the front end. So I replaced both front tires thinking maybe they were the problem. When it didn't work I scheduled an appointment to have the transmission inspected (as I suspected that was the problem). Sure enough. The guy said "You're getting half of a new car".
Hello Everyone! I just joined the forum because I felt compelled to add my experience to this group. I have a 2018 C-HR XLE purchased new in mid-2017. I bought the prepaid maintenance plan as well, and have religiously brought my car in to the dealer at every 5,000 miles for scheduled maintenance.

I have had issues and alerts with the EPB (parking brake) system since the car was new. The first maintenance on this issue was at 4,000 miles but has continued throughout its life and I just hit 65,000 miles. I have never even used the parking brake! These EPB issues have always caused other systems to malfunction as well because they work together. The main one is the cruise control. When I took the car in for its 60,000 mile service a few months back, I complained that I was receiving EPB alerts and that it needed action...yet again. It was also making a noise that I was unfamiliar with and I thought might also be related to the EPB system and the work that they have performed on it.

The noise was directly related to TIRE speed, not engine speed. It starts at about 10 mph and its frequency increases as the tires go faster. I would sometimes put the thing in neutral while travelling down the highway and the noise frequency wouldn't change even though the engine speed dropped to idle, so I had ruled out anything related to the engine/transmission. Perhaps it was just the tires getting worn even though I could find no cord exposed and still have plenty of tread on them. I almost went and bought a set of 4 tires to cure this maddening noise!

Yesterday I took the car in for its 65,000 mile service. On top of the normal scheduled maintenance, I asked them to check the noise that I have been listening to for at least the last 5,000 miles. I told them that I suspected that it was somehow related to the EPB work that had done because it seemed to get worse as soon as I got it back from the shop last time. Nope! After a day of troubleshooting, they call to inform me that it is the transmission, fluid smells burnt, and it's toast. And they told me about this forum and that it's a "known issue". My car is now out of warranty. I had never heard of any problems until I read this forum last night. The dealer is working with Toyota to try to get it covered, as I was having this issue while it was under warranty. I just didn't know what it was. I never dreamed it would be the CVT.

I will find out on Monday what Toyota decides. It will definitely have an impact on my purchases in the future. If I have to pay out of pocket for this, I just don't see it being worth it based on the value of the vehicle. I've always thought that I would be able to get like 300,000+ miles on my Toyota.
 

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I had the same issue with the humming and they said my tires needed to be replaced. I got all new tires a week later then the humming sound changed to a loud grinding, whining, jet engine sound. The next morning I took it to Toyota service and they called me 3 hrs later saying I needed a new transmission on Nov 28th. It would be $9,000!!! My 2018 Ch-r has 80,326 miles on it and I purchased it August of 2017. Toyota only covered 60% and thankfully I have Geico Mechanical Breakdown Insurance because they covered the rest. I will be trading in this vehicle next month. Worst purchase I made. Also, they don't even cover for a rental which is mind blowing to me. I had to wait a whole week between waiting for the claim to be accepted and then the car being fixed. I argued with the service manager about why they only covered 60% and he just claimed he did everything he could.
The saga continues. All the dealer service manager has offered me is a quote for a used transmission....which they haven’t been able to find (no kidding...the car is two). It’s been close to two weeks....and that is the the extent of the support they have offered me.
 
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