[eymendo]

FYI, the transmission in my 2018 C-HR XLE has failed and was replaced (under warranty) in February 2020 with just over 36,000 miles. First indication that something was wrong was hearing a whining noise coming from the front end. If anyone else is or has experienced this problem, please let me know. I'm getting some feedback that this might be a known flaw in this vehicle... Not happy.

my transmission on my 2018 chr at 63000 needs to be replced

 

[LynDumont]

this vehicle while aesthetically pleasing - has a lot of issues. I am trying to find out how we get it tested for recall purposes and I have gotten the run around for the past 6 months now.

 

[eymendo]

this vehicle while aesthetically pleasing - has a lot of issues. I am trying to find out how we get it tested for recall purposes and I have gotten the run around for the past 6 months now.

Toyota is having an "investigation" its been 2 weeks now and all they say is we cant promise you anything. so basically looks like im paying for a new transmission

 

[tjwall10]

FYI, the transmission in my 2018 C-HR XLE has failed and was replaced (under warranty) in February 2020 with just over 36,000 miles. First indication that something was wrong was hearing a whining noise coming from the front end. If anyone else is or has experienced this problem, please let me know. I'm getting some feedback that this might be a known flaw in this vehicle... Not happy.

 

[amhebl]

FYI, the transmission in my 2018 C-HR XLE has failed and was replaced (under warranty) in February 2020 with just over 36,000 miles. First indication that something was wrong was hearing a whining noise coming from the front end. If anyone else is or has experienced this problem, please let me know. I'm getting some feedback that this might be a known flaw in this vehicle... Not happy.

Hi, there - did you take a video of the whining noise? I have this noise in my 2018 CHR and have an appointment on Monday to have it checked out. I am printing out the reported replacements of the transmission and torque converter for the mechanic so he as see what I'm talking about. Toyota does not have a recall at this time on the transmission or torque convertor. I have 52,000 miles on my car and still under warranty plus I have the platinum warranty too.

 

[DrZeus]

Unfortunately, I did not record the "whining" noise. I had no idea that the sound indicated something as severe as a transmission failure so I didn't even consider it. I can only describe it as a high pitch noise whose pitch increased on acceleration. The noise was not present at idle. Hope this helps. What are the "reported replacements" that you are printing out? Is there a log out there that records this failure with our vehicle?

 

[amhebl]

Unfortunately, I did not record the "whining" noise. I had no idea that the sound indicated something as severe as a transmission failure so I didn't even consider it. I can only describe it as a high pitch noise whose pitch increased on acceleration. The noise was not present at idle. Hope this helps. What are the "reported replacements" that you are printing out? Is there a log out there that records this failure with our vehicle?

I'm going to record it. I am going to print out what people on here reported as there is no alerts lights or error codes in the car. I'm going to show the service manager what people with CHR whining noise are reporting that Toyota dealers are having to replace the transmission and the torque converter. My service manager called and said there is no recall on the transmissions or alert about this in the US.

 

[amhebl]

I'm going to record it. I am going to print out what people on here reported as there is no alerts lights or error codes in the car. I'm going to show the service manager what people with CHR whining noise are reporting that Toyota dealers are having to replace the transmission and the torque converter. My service manager called and said there is no recall on the transmissions or alert about this in the US.

My noise is exactly how you describe it. It doesn't do it at idle but gets louder as I accelerate. It is really loud at 55 miles per hour. At first I thought it was the tires but they look fine.

 

[DrZeus]

Sorry to say but, that sounds about right. You're lucky, mine went out at 36,000 miles. I'm interested in hearing how the service manager deals with it...I'm thinking that we should report it to Toyota corporate marketing as well (800-331-4331). Might actually get a response from them if enuff people *****. I'm counting at least five individuals in this thread that state specifically that the tranny needs replaced. Considering the number of owners truly utilizing this site and the percentage of failures...It MAY indeed be a manufacturing defect that needs to be corrected.

 

[amhebl]

Sorry to say but, that sounds about right. You're lucky, mine went out at 36,000 miles. I'm interested in hearing how the service manager deals with it...I'm thinking that we should report it to Toyota corporate marketing as well (800-331-4331). Might actually get a response from them if enuff people *. I'm counting at least five individuals in this thread that state specifically that the tranny needs replaced. Considering the number of owners truly utilizing this site and the percentage of failures...It MAY indeed be a manufacturing defect that needs to be corrected.

I agree. I will let you know what the service manager does.

 

[amhebl]

I agree. I will let you know what the service manager does.

Toyota is replacing my transmission and torque converter. They brought it to a transmission shop on Toyota contract and they had never heard this noise before. They called Toyota Corporate. Getting parts from Chicago. Hopefully done by Thursday. Good thing I had all this documentation from this website. It really helped a lot.

 

[Tanveer0543]

Took my car to the dealer yesterday for roaring noise under the hood and car running at high rpms at HWY speed. First, the guys at reception were busy eating dry nuts and totally ignored the fact that a person was waiting to be served. When they did acknowledge and heard my complaint, they simply said if the RPMS are not touching the red bar then there's nothing wrong and CVT is functioning as it should. I came right out...will go to a different dealership and see if they're willing to actually take a look. My first new Toyota and the experience with the dealership/service so far has been very negative

Also, noticed that Lane Departure Alert no longer works as of yesterday.

 

[amhebl]

Took my car to the dealer yesterday for roaring noise under the hood and car running at high rpms at HWY speed. First, the guys at reception were busy eating dry nuts and totally ignored the fact that a person was waiting to be served. When they did acknowledge and heard my complaint, they simply said if the RPMS are not touching the red bar then there's nothing wrong and CVT is functioning as it should. I came right out...will go to a different dealership and see if they're willing to actually take a look. My first new Toyota and the experience with the dealership/service so far has been very negative

Also, noticed that Lane Departure Alert no longer works as of yesterday.

Print out a copy of this discussion and then have them call the other dealers and toyota corporate to discuss. InverGrove Toyota Minnesota called corporate and they received approval to replace my transmission and torque converter under warranty. Mine is fine now.

 

[DrZeus]

Hey Tanveer0543!
Sounds like a different issue to me.
I had no problem with LDA that I noticed (maybe because the instrument panel was lit-up like a Christmas tree). And I certainly wouldn't describe the sound as a "roar". Very high pitched whine, frequency increasing with acceleration. I noticed the whine for, probably, 3, 000-4 000 miles before it became increasingly obvious.
Hope it's something else my friend, something that is not as significant as a transmission failure.
Let us know...

 

[MLopez540]

Just traded my chr in today because of the whining noise coming from the trans the car was at 86000 and somewhere around 50 to 60 k it went away and came back around 75 k ended up getting a RAV4 instead

 

[RoLleRKoaSTeR]

What year Rav? - Got a used-former-rental 2018 rav4 XLE with just over 40k miles --- put almost 21k miles since last December. I highly recommend Falken WIldpeak AT tires for the Rav4. The Michelin tires are junk.

/ on rav4world.com
//same username
///hey, slashies in threes

 

[RoLleRKoaSTeR]

I don't think it'll cost $8250. I think a Nissan CVT trans replacement runs around $4k or so.

I also don't know how wide spread this is. The C-HR has been on sale overseas since 2017 maybe 2016. I haven't heard of any widespread CVT failures. I would still like to see what exactly is failing in these trans. I saw a tear down of a Jatco CVT on Youtube taken off of a Pathfinder. Can't remember exactly, but I think it was a failure in the variable part of the pulley system causing binding which ultimately caused the steel belt to fail. There were pieces of the little metal ribs that make up the belt everywhere in the trans.

That is because the European Domestic Market (EDM) of Toyota does not have the CVT nor the same engine as the US version C-HR.

 

[zx10guy]

That is because the European Domestic Market (EDM) of Toyota does not have the CVT nor the same engine as the US version C-HR.

That's incorrect. When Toyota offered the 1.2L turbo 4, it was mated to either a manual or CVT. It appears the 1.2L turbo 4 is no longer offered in the European market but is still available in the Australian market:

Specs & Dimensions | C-HR, Koba | Toyota Australia

Get the specs and dimensions of the C-HR range. Find details of the C-HR & Koba's engine, capacity, safety, & more.

www.toyota.com.au

And it appears the 6 speed manual is gone.

 

[SouthTexan]

Bought my daughter a 2018 in 2017 and at 91,000 miles recently developed humming noise which increased with speed. Dealer said needs transmission and quoted almost $9,000.
Took it to transmission place I use for my Chevy trucks and they found it was a carrier bearing (in the CVS transmission unit).
5 weeks later after parts shipments from Turkey and Hong Kong, car is running great. Paid $3,500 with 1 yr. 12,000 mile warranty.

 

[kemerc93]

I had the same issue with the humming and they said my tires needed to be replaced. I got all new tires a week later then the humming sound changed to a loud grinding, whining, jet engine sound. The next morning I took it to Toyota service and they called me 3 hrs later saying I needed a new transmission on Nov 28th. It would be $9,000!!! My 2018 Ch-r has 80,326 miles on it and I purchased it August of 2017. Toyota only covered 60% and thankfully I have Geico Mechanical Breakdown Insurance because they covered the rest. I will be trading in this vehicle next month. Worst purchase I made. Also, they don't even cover for a rental which is mind blowing to me. I had to wait a whole week between waiting for the claim to be accepted and then the car being fixed. I argued with the service manager about why they only covered 60% and he just claimed he did everything he could.