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Discussion Starter · #1 ·
Hi, i have a 3 year old CHR and just found out I had free map updates and Sat nav real time traffic alerts which has now expired.
I have logged onto my.toyota.eu and purchased '16MM service pack 1 year' so I can still receive real time traffic alerts.
When I purchased I received an Invoice but no zip file or key code (?).
When I go into the car and try to activate Traffic and connect via Internet it still says subscription expired go to my.toyota.eu.
I have sent numerous emails to Toyota but with no joy.

Can anyone advise what steps I am missing to activate real time traffic alerts ?

Any help would be appreciated !
 

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Have you checked on the Toyota WEBSITE, in the PURCHASES section of the e-Store if the connected services appear as active or expired?

6262
 

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Then it will have to be the Toyota customer service that will have to provide the solution. It appears that the purchase has not been correctly associated with the device or account.

There is an email that appears in the MyToyota mobile APP, or on the web.
 
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