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Discussion Starter · #1 ·
I hav 2019 CHR limited and purchased platinum toyota cere 100k mile coverage.
Last week I visited dealer for check low idling issues but dealer wanted $100 for diagnose problem.
Is correct or not? I believe platinum warranty is same as factory new car warranty.
Any member had same issues or concern?
Please touch me.
Thank you.
 

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Well, that will depend on the deductible option you got, chose or they sold you, with the Platinum coverage. It is either $100 deductible or $0 deductible (which is the one i bought). However it is usually charged after car is repaired.

Depending on the car there is a $200 to $500 difference in cost between them unless negotiated.

Hope it helps.
 

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View attachment 6526
Thank you for concern.
My contract is 0 deductible. That’s why asking comunitu
Yeap.... that's exactly the same I have. They should not charge anything (at least that I'm aware of)... you take the car to them, they repair it using Toyota OEM parts (same as regular warranty), but, in this case, the bill is paid by Toyota (diagnosis, repair and parts);)(y)
 
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