Toyota C-HR Forum banner

1 - 4 of 4 Posts

·
Registered
Joined
·
3 Posts
Discussion Starter #1
Anybody else having issues with their center console wrinkling near the gear shift. It's not a huge problem but definitely an eyesore. Took my CH-R to Toyota today, they wouldn't cover it under warranty. Wondering if it's a common issue?
 

·
Super Moderator
Joined
·
298 Posts
Would you post up a picture so we can see what is happening?

Depending on the damage, I sort of find this to be ridiculous on Toyota's part. I had a trim piece issue with my BMW while under warranty. There's a rubberized finish around the edge of the nav screen that started to flake up/off. I thought this was going to be cut and dry but the dealer wanted the service manager to take a look at it. He did and authorized the repair. I didn't know why until my service advisor told me the plastic housing could not be purchased separately. The entire nav screen needed to be replaced to the tune of $1000 list. So I now understood why the service manager got involved.

Granted BMW is in a different market segment than Toyota, we're not talking about a $1000 item here. I'd push back and if you don't get any satisfaction from the dealer, I'd call Toyota's customer service line.
 
1 - 4 of 4 Posts
Top